Legal Terms

The Provider Terms and Conditions

• The following are the Terms and Conditions (the "Agreement") for the access and use of any person ("User", "Client" or "you") in an online platform through which matching of the User to a list of therapists or programs is provided, along with the facilitation of booking an appointment with the therapist chosen by the Client. No counselling services are provided in the Platform. The Platform may be provided, be accessible or be available via multiple websites, devices, platforms and other means, whether owned and/or operated by us or by third parties, including, without limitation, the website linkmentalhealth.com.
• By accessing or using the Platform as a Provider, or by clicking a button or a box indicating that you have read and agree to the terms of use, you are entering into this Provider Agreement. You should read this Provider Agreement carefully before starting to use the Platform. If you do not agree to be bound to any term of this Provider Agreement, you must refrain from signing up to the Platform as a Provider, you must stop making any use of the Platform as Provider and you should not access the Platform as a Provider.
• When the terms "we", "us", "our" or similar are used in this Agreement, they refer to any company that owns and operates the Platform (the "Company"), its affiliated companies and the shareholders, directors, officers, employees, consultants, contractors, subcontractors, agents, advisors, assignees and successors of the aforementioned companies.

Use of the Platform

• The features and functionality of the Platform are to be determined solely by us and are subject to change or termination without notice.
• The Providers are neither our employees nor agents nor representatives.

Disclaimers and Limitation of Liability

• The Provider acknowledges and agrees that the Platform is being provided for use "as is", and therefore the Provider will not have any plea, claim, or demand towards us in relation to the Platform's users, members, properties, limitations or compatibility with the Provider's needs. The Provider shall not have any plea, claim or demand against us in respect to any services the Provider decides to provide in connection with the use of the Platform. To the fullest extent of the law, we expressly disclaim all warranties of any kind, whether expressed or implied.
• Registration, providing Provider Services and any use of the Platform is being made at the Provider's sole and entire risk, without warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, security, or accuracy.
• We expressly disclaim all warranties for information posted or transmitted by the Platform's Users and or members.
• The Provider will bear all the risks associated with the uploading and transmitting material and utilizing the Platform including reliance on its accuracy, reliability or legality.
• We will not be deemed the provider or recipient of any services acquired through the Platform. The Provider provides Provider Services at his or her sole and entire risk.
• Under no circumstances we will be held liable to any Provider for any indirect, incidental, consequential, special, punitive or exemplary damages, including but not limited to loss of business, revenue, profits, use, data or other economic advantage.
• The Provider acknowledges and agrees that we disclaim any liability in relation to any claim, suit or action brought by a User in connection with provision of any Provider Services by a Provider, including but not limited to representations by the Provider as to the Provider's qualifications and advice provided by him or her, through the Platform. The Provider agrees to indemnify and hold us harmless in connection with any such claim and any damages or expenses arising therefrom.
• The Provider will be solely responsible for any agreements he chooses to make with a User. We will not be responsible or liable in any way for any agreement made between a Provider and a User and or for enforcing any such agreement, including but not limited to any agreements in relation to Provider's fee, and or usage of the Platform in any way other than offered and suggested as the Provider Service at the Platform. Any agreement a provider chooses to get into with a User is at his or her sole responsibility and entire risk.
• The Provider acknowledges that he or she will solely be responsible and liable for any damages to any User to whom the Provider provides services and to any User who suffers damages arising from or connected to such services that he provided to that User. In the event of a dispute regarding any transaction conducted through the Platform the Provider hereby releases us from all manner of actions, claims or demands and from any and all losses (direct, indirect, incidental or consequential), damages, costs or expenses, including but not limited to, court costs and attorney's fees, which the Provider may have against one or more of the above.
• We shall not be liable to you or to any third party for any indirect, incidental, consequential, special, punitive or exemplary damages.
• Our aggregate liability for damages arising with respect to this agreement and any and all use of the Platform will not exceed the total amount of money paid by you or to you through the Platform in the 3 months period prior to the date of the claim.
• We explicitly disclaim any liability with respect to any claim, suit or action made by a User. You agree to indemnify, defend and hold us harmless with respect to any such claim.
• If the applicable law does not allow the limitation of liability as set forth above, the limitation will be deemed modified solely to the extent necessary to comply with applicable law.
• This section (disclaimers and limitation of liability) shall survive the termination or expiration of this Agreement.

Representations and Warranties

• You hereby confirm that you are at least 18 years old of age and that you are legally able to enter into a contract.
• You hereby confirm and agree that all the information that you provided in or through the Platform, and the information that you will provide in or through the Platform in the future, is accurate, true, current and complete. Furthermore, you agree that during the term of this Agreement you will make sure to maintain and update this information so it will continue to be accurate, current and complete.
• The Provider will not provide any Provider Services or advise to any User unless the Provider is a licensed professional in good standing in the relevant field of expertise and he or she abides by all relevant laws, rules and regulations, including but not limited to rules of ethics and professional responsibility.
• At all times the Provider will provide correct and accurate representation of his or her skills, degrees, qualifications, background and other information, whether this information is provided to us, to the User and on any form submitted to or presented on the Platform. The Provider will also provide the same correct and accurate representation of his or her skills, degrees, qualifications, background and other information to the users, including but not limited to, in any kind of communicating or providing Provider Services to Users.
• The Provider will maintain and update all such information during the term of this Provider Agreement to keep it true, accurate, current and complete.
• The Provider will not mislead Users to believe that he or she can provide a service which is outside his or her fields of licensed expertise and will not misrepresent him or herself or create any misleading name or listing.
• The Provider shall not perform any Provider Services and or other services or offer any advice in any jurisdiction where the Provider is not authorized or licensed or in good standing to do so.
• The Provider will maintain his or her skills, qualifications, eligibility, and other information and requirements, including maintaining his or her status in good standing as a licensed professional in any jurisdiction, as may be required by that jurisdiction, where the Provider practices his or her profession.
• We may review the Provider's personal profile and amend any typing or spelling errors. We cannot and will not verify or examine the truthfulness or accuracy of the details in the Providers personal profile, credentials, qualifications, or any of the Provider's postings or transmissions. However, we may, in its absolute discretion, remove or refuse to post or transmit any content uploaded by the Provider. Without derogating from the above, we remove any content for any reason.
• The Provider represents and warrants that it maintains and will continue to maintain adequate insurance if such insurance is required by any applicable laws or regulations which apply to the provision of services by the Provider, including, but not limited to, applicable professional liability insurance.